By Mark McKenzie, Facility Manager
My duties here at the Truman House give me a unique opportunity to come into contact with every aspect of the care we provide our patients and families; from Medical Records and Accounting, to Nurses and Aides, and everything in between.
In addressing the various maintenance needs of our organization, I am active in our greater community seeking pieces, parts and a variety of services that allow us to function smoothly and provide the best care possible. The beauty of my engagement with our greater community is that I am in perpetual contact with individuals whose families we have served. It really doesn’t matter where I go – be it the grocery, the dry cleaners, restaurant supply or a local contractor because I wear my Community Hospice t-shirt everywhere I go, it is easy for people to identify my connection to our service. As a result I have the honor and pleasure to hear stories and continuous expressions of gratitude pertaining to the quality of care their loved ones
received from our staff. As I leave these intimate conversations, I always step a little lighter knowing that I get to be part of an organization that touches people at the level of their soul! They become a part of us and we become a part of them in unspoken ways that changes all of our lives, forever!
One of the beautiful things that takes place in this unspoken world is the small gifts of gratitude that cycle back to Community Hospice in the most humble of ways. Like several tons of rocks delivered and donated for our Rock Remembrance Garden; a Vita Mix blender for making staff and families smoothies; contractor services that go un-billed; student labor to help spread the 40 yards of mulch needed to keep our landscape looking sharp; donated turkeys during holiday season; donuts; meals; you name it. None of this we ask for!
Anyone who enters the world of Hospice Care, from volunteers to staff, becomes a steward of these sacred relationships. We all carry loads here at Community Hospice that at times can feel overwhelming. The beauty of this commitment to carry the load that is necessary, at times difficult and exhausting, is that we have all been a part of honoring the sacred. As a result, we perpetuate a stream of unspoken gratitude that circulates in our community, that stimulates acts of kindness and compassion which gives all of our lives meaning. What a gift!